Last updated: July 2026
Beyond Concierge Healthcare ("BCH," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to our website and the concierge healthcare services we provide across Palm Beach County, Florida. By using our website or services, you agree to this Policy.
When you contact us, book an appointment, request a consultation, join a membership, or become a patient, we may collect your name, phone number, email address, billing information, and the details you share about your health, symptoms, and goals.
As a healthcare provider, we collect and maintain protected health information (PHI) needed to provide care — such as medical history, medications, lab results, and treatment notes. This information is handled in accordance with applicable law, including HIPAA where it applies.
Like most websites, we may automatically collect limited technical information such as your IP address, browser type, pages viewed, and referring links, using cookies and analytics tools (for example, Google Analytics) to understand and improve site performance.
When you provide your mobile number — by texting us, filling out a form, or booking — you consent to receive text messages from Beyond Concierge Healthcare, including appointment, service, and account messages, and (where you have opted in) marketing messages.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent to marketing texts is not a condition of purchase or of receiving care. Mobile information and consent are not shared with or sold to third parties or affiliates for their marketing purposes.
Your medical information is treated as confidential and used or disclosed only as permitted by law — primarily to provide your care, obtain payment, and run our practice — or with your authorization. Where HIPAA applies, you have rights regarding your PHI, and our separate Notice of Privacy Practices governs those rights. Please contact us to request a copy or to exercise your rights.
We do not sell your personal information. We may share information only as needed to provide services and operate our practice, such as with: licensed providers and staff involved in your care; pharmacies and labs; service providers who help us run our website, scheduling, payments, and communications (under confidentiality obligations); and authorities when required by law or to protect safety.
We use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings. We may use Google Analytics; you can learn about opting out at tools.google.com/dlpage/gaoptout.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our site may link to third‑party sites and tools (such as our booking provider). We are not responsible for the privacy practices of those third parties; please review their policies.
Our website is not directed to children under 13, and we do not knowingly collect their information online. Care for minors is provided only with appropriate parental or guardian involvement and consent.
We may update this Policy from time to time. The "Last updated" date above reflects the most recent version, and material changes take effect when posted.
Questions about this Policy or your information? Text or call 561‑216‑7066, email hello@beyondhealthcarefl.com, or visit our Contact page. Beyond Concierge Healthcare serves Palm Beach County, Florida, on a fully mobile basis.
This Privacy Policy is provided for general informational purposes and is not legal advice. We recommend review by qualified counsel for your specific situation.